I recently stayed at a charming ryokan located just next to Echigo Yuzawa station and had a fantastic experience. the staff at this hotel were incredibly welcoming and polite, going above and beyond to ensure a comfortable stay. They were attentive and helpful, providing recommendations for dinner restaurants and even calling a cab for us. Additionally, the rooms were spacious, clean, and offered a fabulous view of the snow-covered mountains - a picturesque sight that truly enhanced the overall experience. Lastly, the breakfast served at the hotel catered to western tastes, offering a variety of options to satisfy different preferences. this hotel exceeded my expectations, providing excellent service, comfortable rooms, and a delicious breakfast.

All aspects of our stay were great - nothing to improve!

The hotel is beautifully decorated and the spacious rooms offer incredible views of the snow-covered mountains. The staff were very helpful and friendly, making our stay an enjoyable one. The location of the hotel is excellent, with easy access to the ski fields and the station.

No negatives were mentioned. Everything was perfect.

Cute ryokan with historic ambience, superb staff, fabulous dinner, great location near ski resort.

Nothing to dislike.

The location of this hotel was great, with easy access to ski slopes and a shuttle service to the station. The onsen was a nice touch and perfect for relaxation after a long day of skiing. The staff were friendly and accommodating.

The bed was a bit uncomfortable and required layering of futons for a better sleep. the shuttle service did not operate late into the evening, making it difficult to explore the surrounding area at night.

I had a wonderful experience at this hotel. Cleanliness was top-notch throughout the premises and the hotel facilities were impressive. It was great that the hotel provided parking as well as a shuttle bus service for easy transportation to this city's attractions. The location next to the station was convenient, and breakfast was a delightful way to start each day. The staff were friendly and went above and beyond to make my stay comfortable.

Nothing to fault.

Our recent stay at a traditional Japanese inn was truly an unforgettable experience. Upon arrival, the friendly staff escorted us to our spacious and comfortable tatami-style room with a fabulous mountain view. The hotel's convenient location just next to the station made getting there a breeze. In the restaurant, we indulged in delicious local specialties and enjoyed a decent buffet breakfast. On the hill, the views were breathtaking and the onsen was a real treat. We appreciated the interesting museum showcasing a room where a famous author stayed to write a novel.

The hotel's public areas felt slightly worn and in need of updating.

This hotel is a great value for money with its affordable prices and attention to detail. The location, just next to Echigo Yuzawa station, is perfect for easy access to transportation. The staff at the hotel are incredibly helpful and provide excellent service. The rooms offer a fabulous view of the snow-covered mountains, creating a picturesque setting for a cozy stay. Additionally, the breakfast caters to western tastes, ensuring a satisfying start to the day.

All was satisfactory, no improvements needed.

The shuttle service offered by the hotel was super convenient for getting around the area. The play area for kids was fun and made for a relaxing stay for everyone. The buffet breakfast had a great variety of choices to cater for all.

The lack of food vending machines for those who want to eat out of meal times was disappointing. The closing time of the hotel meant that there were limited options for food after onsen.